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Predictive Analytics & Modeling

Predictive Analytics & Modeling

CapTech Consulting
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CapTech is a national IT management consulting firm that bridges the gap between business and technology. Connect with us at www.captechconsulting.com. We’re Listening. PREDICTIVE ANALYTICS & MODELING TELECOMMUNICATIONS CASE STUDY BUSINESS CASE A multi-billion dollar telecommunications company sought a predictive model of support call volume. The client was unable to effectively staff in proportion to call demand or to manage disruptions from

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