OBJECTIVE Ensure a balance between efficiency, effectiveness and customer service when planning employee workloads. SOLUTION • JDA ® Workforce Management SERVICES • JDA Consulting Services ALLIANCE MEMBER • Capgemini REAL RESULTS • Implemented JDA Workforce Management in just three months • Rolled out system to 80 stores in four weeks • Increased insight into workload and availability of employees • Ensured proper staffing levels at each store CASE STUDY Optimizing Employee Planning Praxis Leverages JDA Workforce Management to Optimize Retail Workforce Praxis is one of the largest do-it-yourself (DIY) chain stores in the Netherlands. The company has 139 stores, including 39 megastores. Eleven of these megastores have garden centers. Besides the regular range of DIY products,

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