Share this Domenic Breininger Supervisor – Business Intelligence PPL Corporation PPL Corporation, one of the largest investor-owned utilities in the US, provides electricity for 10.5 million customers in the US and UK. Employing around 13,000 people, the company achieved annual revenues of USD 11.5 billion in 2014, and has won 38 J. D. Power awards for customer satisfaction. Business challenge With several major infrastructure initiatives on the horizon, including a large meter replacement project, PPL needed a better way to manage and analyze financial, operational and asset data. Transformation A partnership with IBM is helping PPL integrate and analyze its data – for example, helping it predict which accounts are at risk of falling into arrears, and reach out to customers

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