Case Study
Post Office UK Successfully Leverages Khoros for Their #LoveSundays Campaign
CASE STUDY IMAGE Post Office UK Successfully Leverages Khoros for Their #LoveSundays CampaignKhoros helped us organize all the massive conversations into appropriate queues and manage agent efficiencies. The tool also surfaced customer data seamlessly, which helped us deliver personalized interactions both during and after the #LoveSundays campaign. Darren Jones Senior Social Media Manager, Post Office Want to learn more? Visit us at Khoros.com or email us at questions@khoros.com Executive summary With over 370 years of service, the Post Office is the UK’s largest retail network. It’s the largest financial services chain in the UK with more branches than all of the UK’s banks and building societies put together. The Post Office is an independent multi-channel business, s