mitel.com © Copyright 2015, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation. Any reference to third party trademarks are for reference only and Mitel makes no representation of ownership of these marks. R0715-EN Company Info: • Location: Connecticut, USA • Industry: Education • Website: www.region15.org Situation: • Regional school district with 7 schools • MiVoice Business systems and handsets provided and managed by Mitel partner Total Communications (www.totalcomm.com) Needs: • Persistent voice quality problem (echo, choppy audio) impacting calls at Pomperaug High School. • Test calls to emulate the problem failed to find its cause over a 6 month period. Solutions: • Mitel MarWatch fault & performance managem

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