Case Study
Polished Casual Restaurant Chain
Introduction The client is a polished casual restaurant chain with hundreds of locations across the United States and worldwide. It was founded more than 20 years ago and currently employs more than 20,000 people. Challenges The client understood the importance of data and analytics, but struggled to find the insights they needed to improve their operations: • Restaurant operators only had visibility into their restaurant's financial performance at the end of each fiscal period after the Accounting P&L was generated, yet they needed a way to produce a managerial P&L report aligned to its operations. This would allow them to impact decision making within the fiscal period to positively effect monthly outcomes. • The company’s overall food costs had been rising significantly in recent