Avanade helped the Police Federation of England and Wales future-proof claims access and storage by implementing a single Microsoft Dynamics 365 platform. This modernized and secured the member database, replacing a legacy multi-instance system. Avanade developed a secure portal enabling streamlined case creation, processing, and escalation from branches to headquarters and attorneys. Their solution enhanced data security, improved case management efficiency, and simplified the resolution process for complex disciplinary and legal actions across the federation.

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