Pinnacle Promotions, a U.S.-based eCommerce company specializing in promotional products, faced inefficiencies from using multiple disconnected systems for accounting, CRM, order processing, and their website. This led to manual data transfers, increased labor, and delayed customer service. Bista Solutions implemented a tailored Odoo ERP system, consolidating all processes into one platform. With added machine learning features, Pinnacle reduced order processing time by 50%, cut labor costs by 33%, and lowered error rates from 13% to 3%. The result: streamlined operations, faster service, and a stronger competitive edge in a demanding market.

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