Adkins, Tony. Case Studies in Performance Management: A Guide from the Experts. Copyright © 2006, SAS Institute Inc., Cary, North Carolina, USA. ALL RIGHTS RESERVED. For additional SAS resources, visit support.sas.com/bookstore. TABLE OF CONTENTS Preface Acknowledgements Chapter 1. Performance Management Chapter 2. LubeOil: Shaping Business Today and in the Future Chapter 3. HomeHealth: Delivering Activity-Based Costing Chapter 4. SuperDraft: Activity-Based Costing/Management and Customer Profitability Chapter 5. Canaraus: Performance Management: The New Ammunition for Armed Forces Chapter 6. Standard Loan: Interest in Activity-Based Costing Rates High Chapter 7. Sierra Trucks: Trucking along with Activity-Based Cost/Management Chapter 8. Sierra Trucks: Implementing Real Ac

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