Case Study

Pentel of America

Pentel of America

Several years ago, Pentel approached McLane about starting up a vendor managed inventory (VMI) program. They already had responsibility for replenishing orders that weren’t always accurate; with VMI, they could now take over the ordering process as well. Pentel had a good reputation with McLane buyers, so McLane agreed to the program. In the fall of 2005, Pentel began generating orders to McLane, but they were still doing everything manual

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