QuestSoft Case Study Pentagon Federal Credit Union Adheres to New HMDA Regulations, Achieves Compliance with Monthly Updated HMDA Software The Challenge Pentagon Federal Credit Union (PenFed), serving more than 1.2 million members worldwide, required a HMDA submission software that was regularly updated to adhere to the newest regulations and remove the complexity from compliance. With more than $15 billion in assets, and a membership that is primarily military or government personnel, Penta- gon Federal Credit Union not only needed a monthly updated software to submit HMDA informa- tion, but its staff also needed a top-tier customer support team to complement the quality of customer service the credit union provides its members. “Keeping up with the latest HMDA regulations and

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