Pennsylvania Higher Education Assistance Agency (PHEAA) CASE STUDY PHEAA ESTIMATES THE RECOMMENDATIONS HELPED BOOST OVERALL PERFORMANCE BY ROUGHLY 25%. PHEAA UTILIZES PITNEY BOWES BUSINESS INSIGHT SOLUTIONS TO STREAMLINE PRINT/MAIL PROCESSES WHILE IMPROVING EFFICIENCY. Challenge PHEAA can’t allow shortcomings in their processes to affect their mission to provide students with access to higher education. They lack a single, enterprise-wide app

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