Case Study

PATLive grows their customer base by 48%

PATLive grows their customer base by 48%

Pages 7 Pages

PATLIVE PATLive grows their customer base by 48% Challenge: Increase number of customers using their service. Solution: LiveChat as an additional communication solution. Results: Customer growth by 48%. LiveChat helped PATLive grow theircustomer base by 48% PATLive is a 24/7 live answering service and they provide phone support for customers. Being a customer service provider made them realize they needed to increase their presence by adding an optional form of communication for the visitors – live chat. After doing some research, they decided to go with LiveChat. Here’s what Jamie Lowary, a sales lead at PATLive, says about their choice. LiveChat as an additional form of communication PATLive Company uses LiveChat to provide 24/7 support. They have over 100 agents that provide constant su

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