Case Study

Pathfinder Program equips technology solutions firm to scale intelligent automation for internal and customer benefit

Pathfinder Program equips technology solutions firm to scale intelligent automation for internal and customer benefit

A global technology solutions provider partnered with Automation Anywhere’s Pathfinder Program to overcome stagnation in its Intelligent Automation and citizen development efforts. The program assessed automation maturity and helped refine key areas like metrics, recruitment, and internal advocacy. This collaboration led to a 90-day strategy that reignited progress, introduced new roles, and delivered both internal and customer-facing value. As a result, the company is on track to achieve \$6 million in annual savings from automation since the program’s launch, significantly enhancing operational efficiency and innovation.

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