Panda Express is the largest family-owned restaurant chain in America, with more than 2,000 stores globally, 35,000 associates, and $3 billion in sales. Since it was established in 1983, Panda has steadily grown with approximately 125 stores opening each year. Privately owned and operated, the restaurant is guided by the core values of its co-founders and co-CEOs, Andrew and Peggy Cherng. As laid out by Lyle Forcum, Executive Director for Asset Protection, the challenge to Panda was as simple as it was formidable: “As an industry leader, Panda Express’s culture sets an expectation of best-in-class results. So, we needed a state-of-the-art business intelligence solution to provide us with truly actionable information. Intelligence we can act on is central to Panda’s business st

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