Share this Travel & Transportation Panalpina World Transport (Holding) Ltd. Delivering fast, flexible service worldwide using IBM Middleware solutions Panalpina is a leading provider of supply chain solutions, combining air freight, ocean freight and logistics services. Headquartered in Basel, Switzerland, Panalpina has approximately 500 offices in more than 70 countries. It employs more than 14,500 people. Business challenge To improve efficiency and deliver a better customer experience, Panalpina World Transport (Holding) Ltd. needed to automate its processes and streamline an increasingly complex IT landscape. Transformation Panalpina worked with IBM to create a solution using three primary compo- nents based on IBM Middleware solutions: an enterprise service bus (ESB) infras

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