On Demand Business de?ned An enterprise whose business processes—integrated end-to-end across the company and with key part- ners, suppliers and customers—can respond with speed to any customer demand, market opportunity or exter- nal threat. Panalpina delivers outstanding service worldwide as an On Demand Business IBM Case Study Overview ¦ Challenge After a decade of rapid growth, Panalpina North America needed to “right size” its IT infrastru

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