Palm Beach State College’s initial ECM implementation: Student Services To have a successful enterprise content management (ECM) implementation, you need to have some key factors in place. First, you should invest in a high- performance software system that can integrate with your current business/IT environment—legacy systems, line of business applications, proprietary systems, and more. That software should be backed by an experienced vendor with a proven track record of responding to customers’ unique needs. At the same time, you should establish a corporate culture of excitement with respect to your transition from paper processes to electronic. Put together a team of representatives from different levels of your enterprise, and design a solution that takes into consideration enterpris

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