Overview Oxleas NHS Foundation Trust offers a wide range of health and social care services in southeast London, specializing in community health, mental health and learning disability services. The trust has a workforce of approxi- mately 2,500 people and an additional 1,500 non-staff operating across almost 100 sites. Challenge The management of 3,000 PCs and 4,000 user accounts across disparate locations in southeast London was posing considerable logistical challenges for the small IT team at the Oxleas NHS Foundation Trust. The Trust’s users often needed to receive swift software updates to continue their work of providing care. However it was unfeasible and costly for the IT staff to travel between sites to manually deliver software updates at the required speed. Mor

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