Overview Founded in 1936, Guarantee Trust Life Insur­ ance Company (GTL) provides a portfolio of competitive, value­ driven health, accident, life, and special risk insurance programs to indi­ viduals, families and groups across the USA. Challenge GTL provides a range of insurance prod­ ucts online through a nation­ wide network of agents. The paperwork associated with keep­ ing track of all products and policies was vast, according to Ed Rheingans, Lead Programmer Analyst with GTL: “Before we had the online portal, everything used to be paper­based. We have to ensure full auditability, and this resulted in some very manual processes. Whenever we had a new policy enquiry, our agents would manually enter all the relevant information into our policy administration sys­ tem to r

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