Case Study

Owens-Illinois creates 100s of custom business apps with ServiceNow low-code/no-code development

Owens-Illinois creates 100s of custom business apps with ServiceNow low-code/no-code development

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CUSTOMER STORY Industry: Manufacturing Location: Perrysburg, Ohio Size: 26,000+ employees Owens-Illinois creates 100s of custom business apps with ServiceNow low-code/ no-code development Faster at responding to business needs Weeks or less for typical application delivery Service requests automated across the business 1K 10X Owens-Illinois accelerates digital transformation across the enterprise Owens-Illinois is the world’s largest manufacturer of glass containers and a preferred partner for many of the world’s leading food and beverage brands. The Ohio company has annual revenues of $6.9 billion and employs more than 26,000 people in 23 countries. Several years ago, Owens-Illinois decided to replace its aging IT ticketing system. After assessing options, the company ch

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