Project Summary A leading international aircraft manufacturer implemented a 120 M €, pan-European logistics operations contract, across 10 production plants in multiple countries, with the intent of securing a single supplier. The complexity of this operation generated tension and confusion between the client and supplier, for which Miebach Consulting was contracted to eliminate the factors that were preventing the two companies achieving the targets expected. Project Scope Definition of the roles of each of the companies Design of the model for governing the 10 locations under the contract Clarification of the services included, and not included, in the rates Benefits Clear defined new roles for both sides Implemented "Semi Open Book" system for matters under dispute Reduced costs by 3% p

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