CASE STUDY Web site: http://www.deskalerts.com E-mail: sales@deskalerts.com ORGANIZATION: Topdanmark http://www.topdanmark.com TopdanmarkHisHtheHsecond largestHinsuranceHcompanyHin Denmark. INDUSTRY: Insurance CHALLENGE: CompanyHwasHlookingHforHaHreliable notificationHchannelHtoHuseHinHcase ofHoutagesHandHmaintenance activities SOLUTION: CompanyHdeployedHDeskAlerts softwareHandHusesHscrollingHticker messagesHinHinformHtheir employeesHaboutHsystemHoutages orHotherHimportantHevents impactingHtheHworkHprocess. BENEFITS: HavingHaHnotificationHsystemHin placeHhelpsHtoHmitigateHthe helfpdeskHoverloadHbyHinforming theHworkforceHinHaHtimelyHmanner.H Bo B. Jørgensen Service Desk Our-main-usage-of-DeskAlerts-is to-broadcast-system-information to-our-users.-On-several-locations aroung-our-building-w

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