OTR Solutions improved its accounts receivable (AR) process by implementing HighRadius' AI-powered automation, achieving 85% automation for ACH payment posting and 99% processing of incoming payments. Previously, their manual cash application system was inefficient, requiring extensive manual matching of remittances, leading to errors and delays. The HighRadius solution automated remittance capture, payment posting, and exception handling, significantly reducing manual effort and increasing operational efficiency. This allowed OTR Solutions to handle thousands of payments daily, freeing up resources for strategic tasks and supporting year-over-year growth.

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