Case Study
Organic Valley Makes The Natural Choice For Cloud Fax Automation
Esker Fax ORGANIC VALLEY MAKES THE NATURAL CHOICE FOR CLOUD FAX AUTOMATION Organic Valley was using an outdated version of a RightFax fax server software product to send 500-1,000 faxes once a week over its four analog lines. Looking for more reporting, management and prioritization capabilities, Organic Valley turned to Esker. Challenges With RightFax, faxing would be backed up for at least six hours, with no way to monitor the fax lines. “When someone needed to send a fax, RightFax would actually pause it until the mass fax job was done,” said Brett Janzen, Network Administrator for Communications at Organic Valley. “And there were no administrative tools to help us do our job.” In addition, the connector between RightFax and Organic Valley’s SalesLogix CRM system was no lo