A large and complex ADC infrastructure The company has a huge infrastructure of Application Delivery Controllers (ADCs) with 15 virtual hosts and multiple guest load balancers situated across multiple data centers. Over 1000+ global users, including 150 application teams, monitor and manage the company’s application services. ADC configuration changes required multiple workflows for change integration: • IP address allocation on Nokia VitalQIP • DNS management for record creation on VitalQIP • Change control and ticketing using ServiceNow Manual management delayed time to market Managing and monitoring ADC devices involved a lot of manual interventions and processes. Configuration changes were performed manually on the devices, leading to configuration errors and delays in deploying

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