CUSTOMER SUCCESS STORY OPTIMIZING TAX MANAGEMENT THROUGH ANAL YTICS Agencia Tributaria de Cataluña (ATC) is the public institution in charge of managing, settling, inspecting and collecting individual, regional and federal taxes collected by the regional Government of Catalunya (Generalitat de Catalunya). It is also responsible for optimizing the performance of the ATC’s IT infrastructure. ATC’s mission is to efficiently collect the taxes that ensure hospitals, schools and other public services are able to serve the needs of Catalonia’s 7.5 million inhabitants and 627,700 enterprises. The financing of these public services depends on the income managed by ATC and the other tax agencies in Spain. Challenge ATC has always adopted a forward thinking, data-driven approach. Whether to detect

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