Case Study

Optimizing onboarding due diligence and customer experience with the LexisNexis® RiskNarrativeTM orchestration platform

Optimizing onboarding due diligence and customer experience with the LexisNexis® RiskNarrativeTM orchestration platform

LexisNexis helped Ikano Bank, founded in 1995 by IKEA's Ingvar Kamprad family with over 160 UK employees opening hundreds of interest-free loan accounts daily for IKEA Finance Services, minimize customer friction during onboarding, control fraud and financial crime risks, reduce false positives and delays, and utilize internal resources more efficiently. The solution optimized their fraud strategy to deliver seamless, secure consumer finance experiences.

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