Case Study

Optimizing Customer Service Through Intelligent Virtual Assistants

Optimizing Customer Service Through Intelligent Virtual Assistants

Pages 3 Pages

Optimizing Customer Service Through Intelligent Virtual Assistants SUCCESS STORY ONO TAIGERORGANIzATION ONO www.ono.es CUSTOmER bASE 5.5 million COUNTRY/REGION Spain INdUSTRY Telcom bUSINESS NEEd NLP-powered virtual assistant ONO is the leading alternative provider of telecommunications services in Spain (fixed telephony, broadband and pay-television), and is a major provider of mobile telecoms services. ONO is the only fiber operator wit

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