Case Study

OPTIMIZED COPILOT TRAINING BY LEVERAGING GENAI & DIRECTLY ONDEMAND FOR A GLOBAL SOFTWARE COMPANY

OPTIMIZED COPILOT TRAINING BY LEVERAGING GENAI & DIRECTLY ONDEMAND FOR A GLOBAL SOFTWARE COMPANY

Pages 3 Pages

Movate Software optimized Copilot training for a leading global software publisher with products in development, games, consumer electronics, and worldwide subsidiaries. Embracing GenAI for accelerated support efficiencies, Movate leveraged GenAI and Direct On-Demand models to customize the Copilot tool, delivering faster, more accurate, and responsive customer assistance. They combined GenAI with gig support strategies, streamlined issue resolution, boosted operational precision, and empowered scalable, enterprise-grade support across geographies.

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