Case Study: Mitratech and British American Tobacco 1 WWAA British American Tobacco (BAT) is an international tobacco company headquartered in London, United Kingdom. They are one of the world’s five largest tobacco companies, and has a market-leading position in over 50 countries, with operations in around 180 countries. BAT’s four largest-selling brands are Dunhill, Lucky Strike, Kent and Pall Mall. BAT has a corporate culture deeply ingrained with measuring financials and success - everything spent is tracked within their purchase order system. The legal team was an exception to that corporate system, but over a decade ago, they realised a need to implement a similar philosophy, or a legal PO system, for their outside counsel. BAT felt reactive with their invoices, and wanted to get ahea

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