AI AS THE ENGINE FOR BUSINESS TRANSFORMATION Operationalizing Machine Learning at Comcast Case StudySummary Comcast is using immense amounts of data from tens of millions of customers and hundreds of millions of networked devices to deliver personalized content to diverse TV audiences across the US, improve customer care, build resiliency into its products and reduce truck rolls for the service technicians. The Challenge With large-scale systems generating massive amounts of data, Comcast needed a solution to run models on complete production datasets - as opposed to relying on sampling - to improve accuracy of their predictive analytics. “We have hard problems to solve,” says Drew Leamon, Director of Engineering Analysis at Comcast. “H2O.ai Machine Learning is one of the co

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