1 THE CLIENT REQUIREMENT OUTCOME OPERATIONAL EXCELLENCE DRIVES LOGISTICS GIANT TO NEW HEIGHTS An emerging US logistics organization, with clients located across North America. The client’s current method for processing Bill of Lading documents was inefficient and was hurting the growth of the organization. They were seeking an outsourcing partner who could develop a more effective way to process BOLs. Reduced error rate 60% cost reduction 99% accuracy Increased volume of bills processed per day CASE STUDY Global Outsourcing Services2 The Invensis Solution Working with key members of the client’s team, we were able to gain a full comprehension of the project requirements and their desired outcomes. We established that the current system for processing Bill of Lading documents wa

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