By Open Windows Administrator Posted January 18, 2016 In Case Studies Open Windows reduces risk, streamlines processes for major NSW regional council The Challenge Located in the far north coast of New South Wales, Ballina Shire Council has approximately 100 contracts and supplier agreements in place at any one time. After successfully using CONTRACTS for 6 years, Ballina Shire Council identified an opportunity to streamline the communication process between council and suppliers. Council lacked an efficient, uniform approach to managing contractual information of suppliers and contractors, and as a result, inefficiencies and errors were placing the organisation at considerable risk. Ballina Shire Council required a streamlined process that would help them improve efficiency, strengthen

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