The Mid-Western Regional Council delivers services to approximately 25,000 people across four towns and 8,737 square kilometres of New South Wales. Since amalgamating in May 2004, the Council’s small team of employees found its resources were stretched to the limit with new responsibilities across a large area. Engaging TechnologyOne’s Application Managed Services (AMS) has enabled the Council to harness the full value of its investment in TechnologyOne’s enterprise software solution, freeing up time and resources while a dedicated specialist team administers, maintains and optimises the solution. The challenge Prior to engaging AMS, the Council struggled to find staff who had the specialist skills to manage their software effectively. “We’re a small team and we don’t ha

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