Ooredoo SUCCESS STORY FOR TELECOMMUNICATIONS Ooredoo has transformed customer onboarding, using Kofax solutions to drive completely digital, highly automated contract processing. Today, the company can get customers up-and-running with a new mobile phone subscription in just minutes, and simultaneously cut operating costs and ensure full compliance with strict information-sharing laws. Challenge In Algeria alone, Ooredoo processes approximately 5 million new mobile contracts every year. As contract activation is one of the very first interactions that new customers will have with a telecommunications provider, making the right impression is critical to gaining their trust. However, Ooredoo found that relying on manual, paper-driven methods to capture customers’ data and ac

Join for free to read