Outcomes “There had to be something better!” Ontario, Ohio switches to CMI. Creative Microsystems, Inc. a Civica plc Company 52 Hillside Court, Englewood, OH 45322 Tel: 937 836 4499 Tel: 800 686 9313 Fax: 937 863 8850 www.civicami.com For eleven years the Ontario Finance, Utilities and Income Tax departments used a competitor’s character-based system for its data processing. When Nancy Morehead joined the city as its new Auditor, she

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