Outcomes CMI “Had all the Answers” for the Connersville, Indiana Utilities Department Two and a half years ago, Connersville Indiana Utilities Department was looking for a new software package that would get them tracking in a new direction. For years, the of? ce operated with a custom DOS-based system that, according to Karen Lore, Utilities Of? ce Manager, was neither user friendly or ? exible. “We looked at several alternatives and

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