Case Study
Online retailer reduces business risk
Online retailer reduces business risk Shop Direct is the second-largest pureplay digital retailer in the United Kingdom, with £1.93 billion in annual sales and 4 million active customers. Its brands include digital department stores Very.co.uk and Littlewoods.com, as well as luxury fashion retailer VeryExclusive.co.uk. Enabling digital transformation Over the last several years, Shop Direct has transformed from a catalog operation to a pureplay digital retailer, with 69% of online sales via mobile devices. However, digital transformation also created new risks. “Every organization at some point is subject to a breach, incident or cyber event,” says Liam Fu, head of information security at Shop Direct. “The ability to quickly and accurately detect and respond to threats is paramoun