Customer Success Story Challenges • Preparing for the GDPR • Improving customer experience and satisfaction on their website • Use online data to improve physical store marketing, sales and demand forecasting Results • 35% fewer steps for customers to achieve main goals on the website • 17% increase in newsletter subscriptions • Tracking on 350 sites • 600% increase in people agreeing to data processing, after optimizing for GDPR consent • Valuable insights from online data leading to improvements at local chain stores Online grocery prepared for the GDPR and optimized their website with Piwik PRO About the company We can’t disclose the name of our client, as they want to remain anonymous. What we can say is that the client is a grocery retailer with over 7000 locations an

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