FIRE DEPARTMENT CASE STUDY CHALLENGE The City of Alameda’s Fire Department found it challenging located on their network. Due to the nature of their mission, Alameda Fire Depart- ment personnel need to remain at their respective stations during on-call hours. With four fire stations and two administrative offices, the Department found it difficult to schedule meetings and training sessions that all required participants (both on-duty and of duty) could participate in. Previously using the Adobe Connect web conferencing platform, the Fire Department frequently experienced excessive latency during their on-site meetings. To add to their dissatisfaction, personnel regularly experienced connection problems when trying to join video conferences from laptops and other mobile devices. Fur

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