One of the top 10 UK insurance, pensions and investments companies, with over 300 offices and approximately 3,500 employees.
One of the top 10 UK insurance, pensions and investments companies, with over 300 offices and approximately 3,500 employees.
1 PagesTHE COMPANY One of the top 10 UK insurance, pensions and investments companies, with over 300 offices and approximately 3,500 employees. KEY ISSUES AND CONCERNS The company issued a tender early 2014 and from the start were very open and honest about the challenges and constraints their selected travel management company (TMC) would need to help them overcome, including a culture where historically bookings were predominantly made offline. Alastair Kerr, Procurement Manager explains, "Whilst an online tool had previously been implemented with our existing supplier, it had never been truly embraced and online adoption was an area we had never achieved, in fact at that time online usage was as low as 0.1%. In addition to this, the business knew from previous projects that employees ha
