Case Study
Guide Dogs’ approach to booking and managing travel left them with no visibility of spend and a time-consuming expense claiming process.
Guide Dogs’ approach to booking and managing travel left them with no visibility of spend and a time-consuming expense claiming process.
Case Study COMPANY TYPE Guide Dogs is a charity supporting blind and partially sighted people across the UK through the provision of guide dogs and mobility services as well as campaigning for the rights of those with visual impairment. Guide Dogs Client since: 2017 It is clear to see that Click values its employees and this is reflected in the enthusiastic and responsive team they offer CHRIS MABBATT PROCUREMENT BUSINESS PARTNER AT GUIDE DOGS 97% ONLINE ADOPTION IMPROVED EFFICIENCIES ENHANCED LEVEL OF REPORTINGWHAT WAS NEEDED • A more structured approach • Management Information (MI) • A streamlined bill back solution to support all travel spend THE CHALLENGE Having never used a TMC before, Guide Dogs’ mixed approach to booking and managing travel left them with no