Case Study

One of the Largest U.S. Insurance Companies

One of the Largest U.S. Insurance Companies

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One of the Largest U.S. Insurance Companies HotDocs at One of the Largest U.S. Insurance Companies A leading national auto, property, and casualty insurer has more than 50,000 employees and a network of law offices located in almost every jurisdiction in the United States. These offices (referred to as in- house or “captive” counsel) function as regular independent law firms; however, their clients are limited to those insured by the head company. Law office sizes range from a handful of attorneys and support staff in the small offices to over 150 employees in the largest office. In early 2010, the insurance company began searching for a new method to replace their legacy document assembly, automation, and generation system. This system, which was custom-built by internal IT staff, was rel

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