One Kings Lane Success Story: Why Retailers Benefit from Microsoft Dynamics AX On-Demand Managing High Demand and Customer Expectations In 2012, One Kings Lane, an online marketplace for the home, needed to develop an IT and distribution strategy in response to explosive sales and business growth. One Kings Lane had grown beyond the capabilities of their current service provider that had been providing and managing the e-commerce site, order management and fulfillment. “We required a strategy that would allow One Kings Lane the ability to continuously improve the shopping experience from merchandising, order capture, and through order fulfillment,” stated Doug Mack, CEO of One Kings Lane. ”We needed a true enterprise and integrated ERP platform that could manage our back

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