Business Challenge Olympus Property knew that its property management staff was spending too much time communicating with residents using out-of-date and non-automated systems. Olympus needed a way to improve its processes and make getting information out to its residents easier and more efficient for its staff. Solution Olympus Property implemented MRI Package Tracking software and the Bulletins feature of CallMaX Contact. Package Tracking provided Olympus’ leasing staff the ability to both send an automated message to residents when a package was delivered to the leasing office and track when those packages were picked up by that resident. The Bulletins feature provided leasing staff the opportunity to send out communications to residents in bulk via email or phone inste

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