Avalon | www.teamavalon.com 1 The Challenge An architectural client was growing quickly and didn’t have time to figure out what copying and printing equipment they needed in their office. They had a number of different copier contracts that all ended at different times because when a machine broke they just called an equipment company and bought something new without shopping around. When one of their machines broke for a second time, they began outsourcing projects to Avalon on a regular basis. We approached them regarding the spike in volume and they explained that their equipment was dying, they were growing fast, and their operations manager was out on medical leave. The Strategy We proposed an analysis of their equipment and activity to see how we could help. We identified

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