Avalon | www.teamavalon.com 1 A large, regional, civil litigation law firm approached us to discuss their eDiscovery challenges. They were struggling to stay current with the latest tools and trained staff, and to create the internal process surrounding eDiscovery workflow. The Challenge The firm wanted to properly handle the eDiscovery aspects of their clients’ cases without falling into a never-ending cycle of technology investments, and also operate their firm in a profitable manner. The law firm employed a single litigation support manager that was tasked with handling the technology aspects of all the litigation cases. They had previously invested in a review tool, Summation, that was now obsolete. The attorneys and other professionals that had worked in the platform struggl

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