Case Study

Off shore Call Center Locks Down Thousands of Linux Desktops

Off shore Call Center Locks Down Thousands of Linux Desktops

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Solution Summary CUSTOMER TYPE This leading global financial services firm operates with more than 150,000 employees in over 50 countries. The Customer Service division operates some 15,000 desktop workstations. CHALLENGE The customer service division’s offshore call center had grown to over 5,000 Linux desktops that needed to be better managed and secured. SOLUTION The company was able to lock down all call center desktops and centrally enforce uniform security policies with Active Directory and PowerBroker Identity Services “ AD Bridge”. BeyondT rust not only solved our Linux desktop security issues, but also reduced our costs of managing our 5,000-plus Linux desktops. We consolidated multiple NIS domains and scattered/etc/passwd and group fi les into a single system tha

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