The Customer: New York Independent System Operator With the restructuring of New York State’s electric power industry, the not-for-profit New York Indepen - dent System Operator (NYISO) was formed in 1999 to bring the benefits of competition to New York’s electrical customers. As part of its mandate to guar- antee fair and open competition in the power market, the NYISO manages a complex electricity commodity market in which power is purcha

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